Answer: The purchase of any Safeguard COMPASS® comes with a full one-year warranty. If your device breaks on the job, Safeguard will make sure it gets replaced if it is reported within the first year.
Answer: Safeguard is always looking for ways to improve the functionality and performance of the Safeguard COMPASS®. Our latest software update was offered on July 28, 2019. If your Safeguard COMPASS® has a unit number over 4866 then it will have the latest version of...
Answer: No. This has been tested by a third party and was confirmed that the Safeguard COMPASS® does not affect the hard hat’s dielectric capabilities.
Answer: The Safeguard COMPASS® will detect an energized neutral in a couple of ways: 1.) If a neutral is in an open circuit condition it can detect the voltage. 2.) If a neutral is carrying current it can detect current flow if the unit is in proximity to the...
Answer: Yes. However, when a phase of a delta system contacts the Earth the electrical field detection of the COMPASS® may be severely restricted or eliminated. Consider all downed wires to be energized.
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