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LIMITED WARRANTY

Effective October 3rd, 2022, this warranty applies to the COMPASS Pro device and software service designed, manufactured, and sold by Safeguard Equipment, Inc. (the “Product”). NOTICE: READ THIS LIMITATION OF WARRANTY AND LIABILITY BEFORE BUYING OR USING THE PRODUCT...

PRIVACY POLICY User Guide

Last Updated: 2022-08-31 Safeguard Equipment (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how Safeguard Equipment collects, uses, and discloses your Personal Data (as defined below). This Privacy Policy applies to our...

END-USER LICENSE AGREEMENT

Last Updated: 2022-08-31 This End User License Agreement (the “Agreement”) is a binding agreement between you (“End User,” “you” or “your”) and Safeguard Equipment, Inc. (“Safeguard Equipment,” “we,” “us” or “our”). This Agreement governs the relationship between you...

TROUBLESHOOTING

If COMPASS Pro experiences a safety-critical error, it will re-try the action three times. If the error is still occurring, the device will enter error mode, indicated by RED and YELLOW corner lights. To resolve: Try charging on any micro USB power source for at least...

SELF-TEST

COMPASS Pro performs regular Self-Test analyses to verify that all sensors work correctly in the background by running continuous diagnostic scans. If any abnormality is detected, the COMPASS Pro device will respond by locking out all User input, and the corner LEDs...

MAXIMIZE ALERT ACCURACY

When using COMPASS Pro, always be aware of potential variables that could affect the accuracy of alerts: Warning distances can vary due to a live conductor’s exposed surface area, elevation above ground, and proximity to other grounded conductive objects. If the User...