Overview
User lifecycle hygiene affects both security and emergency outcomes. Delayed deprovisioning leaves ghost responders; over-permissioned admins multiply accident blast radius.
Operational pattern
- Create/invite with correct role: Mobile User, Dispatch, or Admin.
- Assign group memberships that match real crews and dispatch boundaries.
- Validate emergency contact paths for users expected to respond.
- Disable/remove promptly on separation; recover hardware where possible before reassigning.
- Audit quarterly: dormant admins, stale dispatch accounts, incorrect group placement.