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Welcome to Safeguard

How Compass Series hardware works with Navigator Mobile and Navigator Console — and how this help center is organized.

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Overview

Safeguard connects Compass Series field hardware with Navigator Mobile on phones and tablets and Navigator Console in the browser. This help center is organized by tasks — pairing, monitoring, emergencies, administration — rather than as a page-by-page copy of product PDFs.

The Safeguard ecosystem: Compass Series device, Navigator Mobile, and Navigator Console
Placeholder — replace with a hero diagram showing how Compass Series, Navigator Mobile, and Navigator Console connect.

Who this is for

  • Field users carrying Compass Series devices.
  • Dispatchers using Navigator Console for operational visibility.
  • Administrators managing users, groups, seats, and Compass Pro Configurations.

What each part does

  • Compass Series — connected total emergency-response solution with built-in voltage and current detection. Capabilities vary by model: Compass Core, Compass Pro, and Compass Pro IS.
  • Navigator Mobile — pairs over Bluetooth for proximity workflows: pairing, monitoring tabs, Tools, firmware updates, and mobile emergency participation when enabled.
  • Navigator Console — browser application at safeguardwebapp.com for the Emergency Map, dashboards, and administration (depending on your role).

Subscription, roles, and models

Customer-visible capability is shaped by subscription, user role (Mobile User / Dispatch / Admin), group membership, and device model. If a menu is missing compared to a coworker, check those four first.

Still need help?

Contact support or your Safeguard representative for account and rollout questions.