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What You Need Before You Begin

Accounts, supported hardware, mobile OS minimums, organization code requirements, and org configuration checks before pairing or running drills.

Last updated Updated Estimated reading time 5 min read
prerequisitesonboardingdeployment

Overview

Rollouts go faster when teams confirm accounts, device models, mobile OS readiness, the organization code, and org policies (roles, groups, emergency settings) before the first field shift.

Pre-deployment readiness checklist for Safeguard rollouts
Placeholder — replace with a deployment-readiness checklist graphic (accounts, OS minimums, org code, charged devices).

Before you begin

Confirm your administrator has provisioned you and that you know whether you are a Mobile User, Dispatch, or Admin.

Readiness checklist

  1. Account access: Mobile Users install Navigator Mobile; Dispatch and Admins access Navigator Console at safeguardwebapp.com.
  2. Mobile OS minimums: Android 7.0 or iOS 15.0. Bluetooth on; permissions granted; MDM policies allow notification and Bluetooth permissions.
  3. Hardware: identify Compass Core vs Compass Pro vs Compass Pro IS; record hardware version (V4 / V5+) for firmware and support.
  4. Charge: ensure Compass devices are fully charged before first use — solid red LED while charging, solid green when full.
  5. Organization Code: new Console users need the Organization Code provided by Safeguard Equipment Inc. If your admin has set an Organization PIN, you will also need it during sign-up.
  6. Org configuration: emergency modules require responder teams, service settings, and correct group / seat assignment.
  7. Safety: review mounting and environmental constraints for your model before relying on monitoring in live work.

Still need help?

Contact support or your Safeguard representative for account and rollout questions.

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