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Device Shows Red and Yellow Fault LEDs

Interpret fault patterns using the model revision table; remove from service when policy requires.

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Overview

Fault LEDs indicate the device may not be trustworthy for safety monitoring until cleared or serviced. Compare patterns against the authoritative guide for your hardware revision - not a different unit’s memory.

Triage

  1. Identify model + hardware version.
  2. Power-cycle once if permitted; re-evaluate pattern.
  3. Pair to mobile if safe to capture diagnostics/self-test when available.
  4. If persistent, label and remove from service per policy; escalate with photos/timestamps.

Still need help?

Contact support or your Safeguard representative for account and rollout questions.