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Respond to an Emergency in Navigator Console

How an event presents in Console — RED map marker, audible alarm, click-to-chat — and the rule that only the creator can mark resolved.

Last updated Updated Estimated reading time 6 min read
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Overview

Navigator Console supports centralized coordination — especially when multiple crews, devices, and supervisors are involved. The event surface is the Emergency Map; the operational surface is the emergency chat dialog.

Navigator Console Emergency Map with a red marker, audible alarm cue, and emergency chat dialog
Placeholder — replace with a Console screenshot showing the red marker, alarm indicator, and chat dialog.

How an event presents in Console

  • A RED marker is dropped on the Emergency Map at the event location.
  • An audible alarm plays in the Console session.
  • Clicking the marker opens the corresponding emergency chat.
  • The historical Emergency Event Log can be opened from the "!" symbol.

Dispatch-oriented sequence

  1. Open the active event from the RED marker on the Emergency Map.
  2. In the chat dialog, read timestamps, initiator, and any location context carefully — map performance can vary with device capability and connectivity.
  3. Execute internal escalation (medical, utility operations, leadership) per runbook.
  4. Use in-console collaboration for the official narrative; record decisions for audits.
  5. Close in software when the field confirms resolution and documentation obligations are met — note the constraint below.

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