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Adjust Sensitivity and Mute Alerts

Change sensitivity on the device or in Navigator Mobile, switch voltage ranges, and use mute responsibly.

Last updated Updated Estimated reading time 5 min read
sensitivitymutealertsmain button

Overview

Sensitivity sets how readily the device escalates alerting. Sensitivity for the current detection method (voltage or current) can be changed on the device or in Navigator Mobile. The voltage RANGE — Low, Medium, or High — can only be changed in Navigator Mobile.

Compass MAIN button cycling through voltage and current sensitivity menus
Placeholder — replace with an annotated photo of the MAIN button color cycle and sensitivity bar.

Model differences

  • Compass Core: voltage sensitivity has only two settings (6 and 11). Current sensitivity has only one setting (11). No adaptive modes and no Alert Disable.
  • Compass Pro and Compass Pro IS: voltage and current each support the numbered settings plus the adaptive modes and Alert Disable.

Change sensitivity on the device

  1. Press and hold the MAIN button. The corner lights cycle through colors — RED for voltage, BLUE for current.
  2. Release the button at the color of the menu you want to enter (RED = voltage, BLUE = current).
  3. Each light filled in the bar represents a sensitivity level. Click MAIN quickly to cycle through settings 0–11. 0 disables the alert, 1 is lowest sensitivity, 11 is highest.
  4. Smart Adaptive Mode (Pro and Pro IS) is shown by lights filling and fading from the center outward.
  5. Press and hold MAIN for about 1 second to save and exit.

Mute and unmute

With Adaptive turned off, on a fixed setting, a quick press of the MAIN button toggles mute. The device beeps twice when muting and plays three quick increasing alerts when unmuting. While muted in an above-threshold voltage or current field, the device shows periodic fading corner lights only — RED for voltage, BLUE for current — with no audible alert.

Adjust in Navigator Mobile

Open the paired device in Navigator Mobile. The Voltage and Current tabs each expose a Sensitivity Setting, an Alert Disable toggle, an Adaptive setting, and a Mute toggle. Changes take effect immediately on the connected device.

From firmware 1.8.0.0, Adaptive setup opens from the wand icon on the tab and runs in two steps: which adaptive mode to use, then how big the work area should be. Voltage and current are set separately.

Before you change anything

Confirm your role and site policy allow sensitivity or mute changes. Some organizations restrict muting entirely, and admins can apply Compass Pro Configurations from Navigator Console that lock specific options. Configurations applied from Console do not take effect until the user acknowledges them in Navigator Mobile.

Still need help?

Contact support or your Safeguard representative for account and rollout questions.

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