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Emergency Events on the Device

Hardware-side emergency initiation: physical controls, local indications, and coordination with Navigator countdown/confirm flows.

emergencyhardwaresos

Overview

Depending on model and configuration, Compass Series hardware can initiate or participate in emergency workflows integrated with Navigator. Local hardware actions must match your training; software gates depend on subscription and admin setup.

Field sequence (high level)

  1. Know the exact physical activation control for your model (press/hold/sequence per guide).
  2. Observe local indications that a sequence started.
  3. Complete countdown/confirm/cancel behaviors trained for your organization.
  4. Use Navigator Mobile for chat/resolution steps when the event proceeds.

Still need help?

Contact support or your Safeguard representative for account and rollout questions.