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Receive and Respond to an Emergency Event in Mobile

On-scene sequence: safety first, then acknowledge, coordinate in-app, and resolve with authorization.

emergencyresponsemobile

Overview

This playbook focuses on Navigator Mobile during an active event. It assumes your organization enabled emergency modules and trained designated responders.

Response sequence

  1. Address immediate life safety using real-world procedures (evacuation, energy isolation authority, supervision).
  2. Open the emergency UI from the notification or in-app alert.
  3. Read initiator, timers, and any location context as an aid - not sole proof of on-scene conditions.
  4. Perform confirm/cancel responsibilities only if you are authorized and trained.
  5. Use in-event chat if enabled; keep a single coordinated narrative.
  6. Close/resolve in software only when authorized and documentation requirements are met.

Still need help?

Contact support or your Safeguard representative for account and rollout questions.