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Update Device Firmware

Perform Compass Series firmware updates from Navigator Mobile: prerequisites, staying in range, and post-update verification.

firmwareotaupdate

Overview

Firmware updates address compatibility and reliability issues. Use official in-app update flows; ensure model/hardware version matches the intended package.

Before you begin

  • Identify model and hardware version
  • Adequate battery on phone and device
  • Stable Bluetooth proximity during transfer phases

Update

  1. Open the firmware update entry point (often device details or Tools).
  2. Read warnings; do not force-quit the app mid-phase.
  3. Complete the process and verify firmware version changed as expected.
  4. Validate monitoring tabs and status indicators after reboot phases.

Still need help?

Contact support or your Safeguard representative for account and rollout questions.