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Account Settings in Navigator Mobile

Set name and language, manage emergency contacts, and (with subscription) join an organization or change location-sharing permissions.

accountsettingsmobile

Overview

The Account Settings page in Navigator Mobile is the home for the user's profile, emergency contacts, support resources, and (with a subscription) organization and location-sharing settings.

Navigator Mobile Account Settings page with name, language, emergency contacts, and organization sections
Placeholder — replace with a Navigator Mobile Account Settings screenshot.

What this page contains

  • Name — display name shown to responders and admins.
  • App language — select the Mobile UI language.
  • Support resources — links to the Compass Series User Guide and training videos.
  • Emergency contacts — add or remove the people who are notified when this user triggers an emergency event (see Create Your Emergency Response Team).
  • Organization — with a subscription, join or change the organization this user is part of.
  • Location-sharing permissions — with a subscription, adjust additional location-sharing for emergency events.

Checklist

  1. Verify you are signed into the provisioned tenant or account.
  2. Confirm name and language are correct.
  3. Confirm OS-level notification permissions are granted (these are not on this page — they live in the phone's settings).
  4. Sign out cleanly when handing off devices; prefer dedicated phones per user where operationally possible.

Still need help?

Contact support or your Safeguard representative for account and rollout questions.